Shipping Policy
Plain-English Summary — Read This First
This section is plain language. The full policy governs in Sections 1–7.
There's no central warehouse or courier. Every Vendor on Route62.fans ships (or arranges pickup) independently, using their own arrangement.
Shipping cost and method are set by the Vendor and shown at checkout on their store, before you pay.
Ordering from more than one Vendor? Each order ships separately, with its own cost and timeline.
Check the specific Vendor's own Shipping Policy on their store for their exact options (pickup, courier, or both).
1. Shipping Is Handled By Each Vendor
1.1 Route62.fans is a discovery portal. It does not warehouse, pack, or ship any product. Every order is fulfilled directly by the Vendor whose store you purchased from, using that Vendor's own courier account or local pickup arrangement.
1.2 This mirrors Section 3 of our Terms & Conditions — the Vendor is the seller of record and is solely responsible for fulfilment.
2. Multiple Vendors, Multiple Shipments
If you order products from more than one Vendor — even in the same browsing session — each order is placed, paid for, and shipped separately by that Vendor. You will see a separate shipping cost and delivery estimate for each.
3. Local Pickup
Many Vendors offer local pickup, particularly for buyers in or near Route 62 towns. Pickup availability, address, and timing are shown on the Vendor's own store and at checkout — arrange collection directly with that Vendor.
4. Courier Delivery
Where a Vendor offers courier delivery, the courier used, the cost, and the estimated delivery time are set by that Vendor and shown at checkout before you pay. Route62.fans does not select, manage, or guarantee any courier service on a Vendor's behalf.
5. Timelines & Delays
Delivery timelines vary by Vendor and courier and are estimates, not guarantees. Courier delays outside a Vendor's control can occur. If your order is delayed, contact the Vendor directly first — see their own Shipping Policy and contact details on their store.
6. International Shipping
Whether a Vendor ships outside South Africa is entirely up to that Vendor. Check the specific product listing or that Vendor's own Shipping Policy for availability.
7. Where to Get Help
For a shipping question about a specific order, contact the Vendor directly first — their details are on their store and on your order confirmation. If you can't reach a resolution, use the Support form and Route62.fans will facilitate, per Section 5.4 of our Terms & Conditions.
Common Questions
These answers are derived from the sections above and are provided for ease of reference. The full policy governs in all cases.
Who ships my order?
The Vendor you bought from. Each Vendor arranges and pays for their own courier or offers local pickup — there is no central Route62 warehouse or courier.
Can I get products from multiple Vendors delivered together?
No. Each Vendor's order ships separately, with its own shipping cost and timeline.
Do you ship outside South Africa?
This depends entirely on the individual Vendor — check their own Shipping Policy or the product listing.
FAQ (Pty) Ltd, trading as Route62.fans · route62.fans
Shipping Policy Version 1.1 — Effective 9 August 2026.
